Hi everyone! I am Ralph and I am the newest member of the inqaba biotec team! I have just finished my studies in Microbiology in Switzerland. Now, I obtained the wonderful chance to come to beautiful South Africa to do an internship at inqaba biotec. Here at inqaba biotec’s headquarter in Pretoria I get to know all the different facilities and employees, their duties and challenges, the workflows within the facilities and between them.
Since inqaba biotec just started their company blog, I would like to share on this platform, how I got to know the team members and I would like to introduce them and their interesting tasks to you during the upcoming weeks.
I am sure, you are all interested in getting to know the person behind the professional and helpful voice, when you call inqaba biotec. Whenever you were talking to a female voice, it belonged most probably to Boitumelo aka B.
After B’s undergrad studies at WITS university in Biochemistry and Microbiology, she did her Honors degree at University of Pretoria and was involved in a fancy research project at CSIR about drug delivery using laser technology…uuhh… But, apparently, that was not interesting enough for her 😉 , so she joined the inqaba biotec infodesk to do internal sales and customer service. B has been working for inqaba biotec for almost two years now.
The constant growth of inqaba biotec demands often adjustments of job duties and creates new oportunities. That is why B became the chance to do more and more external sales arround pretoria, and is now even the new sales representative for the Joburg area. Obviously, the work at the infodesk did not become less… Therefore, half a year ago, Jeremia came over from the sequencing lab to help out. Nowadays, it is mostly Jeremia who answers phone calls, replies to the many e-mails that we get onto our Info account and provides efficient and professional customer service.
Jeremia studied Mircobiology and Biochemistry at UNISA and worked for one year at the Departement of Agriculture and Rural Development and Land Administration as an intern. In 2013, he joined inqaba biotec and started his inqaba-career in the sequencing lab. Jeremia loves gardening, singing and making music and he travels to work everyday all the way from his home village in Mpumalanga. Jeremia has also a special duty, to keep our very special inqaba biotec pets fed.
When I asked B and Jeremia, whether they like their job, they instantly started smiling and explained to me why: They love to be the link between the costumers and the company. They get to know all the costumer’s questions, demands and orders, and are always eager to provide high service and fast reply. According to Jeremia, they form the “super” team!